Refund Policy

6-Month Money-Back Guarantee

We proudly offer a performance-based 6-Month Money-Back Guarantee to ensure every client feels confident partnering with True Leads.

If, after completing your first six months of service:

• You have not closed at least one transaction through the leads we provided; OR
• We did not deliver at least 50% of the agreed lead volume promised under your selected plan;
• You may qualify to request a full refund.

Refund Eligibility

Before approving a refund request, our team carefully reviews account activity and campaign performance to ensure the policy remains fair and transparent for all parties.

• Completion of the full six-month service period.
• No closed transactions were generated through True Leads.
• True Leads failed to deliver at least 50% of the agreed lead volume.
• No pending negotiations, escrow, contracts, or active opportunities remain in progress.
• The client reasonably followed up with the provided leads during the campaign period.
• The refund request is submitted within a reasonable timeframe following review.

Pending Opportunities & Refund Hold

If any lead or transaction opportunity remains active during the refund review process, the refund may be temporarily placed on hold until the outcome of those opportunities is confirmed.

Once verification is completed, the refund will be processed accordingly.

Applies To All Plans

This refund policy applies to all True Leads plans and service packages unless otherwise stated in writing.

Additional Terms

• Failure to engage or follow up with provided leads.
• Misuse or abuse of True Leads services.
• Providing inaccurate or misleading information.
• Violation of our Terms of Service.

This policy exists to maintain fairness, transparency, and accountability while ensuring every client receives the maximum value from our services.